Effective Business Communication for Dummies - Jill Schiefelbein

Dr. Jill Schiefelbein taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill's business, The Dynamic Communicator (R) , helps organizations attract customers, increase sales, and retain clients. She is the author of Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.