The Whitehall Effect. How Whitehall Became the Enemy of Great Public Services and What We Can Do about It, Paperback/John Seddon

John Seddon is back with an uncompromising account of Whitehall's effect on public services. It's a damning read. He explains how successive governments have undermined our public services and the devastation that three decades of political fads and bad theory have caused. Then he sets out unprecedented opportunity now available to us Publisher: Triarchy Press Author(s): John Seddon Illustration(s): black & white illustrations Publication date: 2014 Dimensions: 153 x 229 x 16 Cover type: Paperback / softback